Fall & Christmas Collection | Free Shipping $49+

      SHIPPING POLICY

      At LiorLuma, we are committed to providing a reliable and enjoyable shopping experience. Every order is carefully prepared, inspected, and packaged before leaving our facility.

      Because many of our products are seasonal home decorations and handcrafted-inspired pieces, each item requires careful handling to ensure it arrives safely and beautifully.

      Order Processing Time

      After your payment has been successfully confirmed, your order will enter our processing system.

      Processing time:

      2–5 business days

      During peak seasons, including:

      • Halloween
      • Thanksgiving
      • Christmas
      • Holiday shopping periods

      processing times may be slightly extended due to increased order volume.

      We appreciate your patience during these busy periods.

      Shipping Time

      After processing, your order will be shipped.

      Estimated delivery:

      United States

      Standard Shipping:

      10–15 Business Days

      Please note that delivery estimates are calculated from the shipping date, not the order date.

      Shipping Cost

      We offer simple shipping options:

      • Orders under $49:
        $6.99 Standard Shipping
      • Orders $49 and above:
        FREE Shipping

      Shipping fees are automatically calculated during checkout.

      Order Tracking

      Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

      Please allow:

      24–72 hours

      for tracking information to become active.

      If your tracking number has not updated after several days, please contact our customer support team.

      Shipping Delays

      Although we work closely with our shipping partners, delays may occasionally occur due to:

      • Severe weather
      • Carrier delays
      • Holiday transportation volume
      • Customs processing
      • Incorrect shipping information

      These situations are outside of LiorLuma's direct control.

      However, we will always assist customers in locating delayed packages and resolving shipping concerns.

      Incorrect Address

      Customers are responsible for providing accurate shipping information.

      Please carefully review:

      • Name
      • Shipping address
      • Apartment/unit number
      • Postal code

      before completing your purchase.

      If you contact us quickly after placing an order, we will do our best to update the information.

      Once an order has been shipped, address changes may no longer be possible.

      International Orders

      For international shipments:

      Customers may be responsible for any customs fees, import duties, or local taxes required by their country.

      LiorLuma is not responsible for delays caused by customs inspections.